Certainly business has changed over the years; however, one constant remains the same…our expectation for outstanding service. Not only do we as consumers expect excellent service, but also it is an integral part to our business success. I once heard a propane sales person say that “propane is propane, all that really matters is service”. I guess that is true when dealing with commodities, but it is crucial when dealing with complicated integrated systems. Price certainly matters, but more than anything, you must deal with the organization that will give you the best opportunity for success and not just in the immediate but well into the future.
Leonard has worked diligently and taken advantage of opportunities over the years to assemble a team that can provide the needed expertise to help you reach your goals and beyond. We have several team members on staff that each has over 25 years of “hands on” laundry experience from both the operational side as well as the vendor side. Our next team member in line has 15 years…so as you can see, we focus on our people so we can better focus on you. Whether you need help with a steam tunnel finisher replacement, full finishing area design, overall audit of your operation or training then Leonard Automatics has the expertise you need.
As a family owned small business and equipment manufacturer, we understand the impact that we can have in your facility. We are members of numerous trade associations and cost groups. We present at the TRSA Maintenance Management Institute as well as the Production Management Institute and we are continuously upgrading our manufacturing process; we built a new manufacturing facility in 2008. We continue to purchase new equipment like laser cutters and press brakes and focus on research and development – taking every advantage we can to keep your costs in line while improving the products we provide.
Simply put, our focus is on you, our teammates, and our equipment. Without you, this wouldn’t be possible…without our teammates this wouldn’t be possible…and without innovative, efficient, effective equipment this would not be possible.
Thank you for what you do for our industry, and thank you for considering Leonard Automatics.